Terms of service

Shopping with Urban Attic Australia

Prices are in Australian dollars. Each product page identifies whether you are ordering digital files, an unframed print or a framed print. Physical products are currently delivered within Australia only, with standard delivery included.

Personalised artwork

Supply 45 usable photographs and any agreed instructions. You confirm that you have the permissions needed to reproduce the supplied images. We use original photographs and adjust their layout, crops and tones; faces are not AI-redrawn. Review your proof carefully. Printing or final digital delivery begins after approval.

Digital files

Digital purchases include the files described on the product page and do not include a physical print or frame. Files are for your personal display and printing only. You may not resell, share, redistribute or commercially reproduce the files or underlying photographs.

Appearance and delivery

Screen and print colours can vary. Source photographs may retain grain or softness. The generous pale border forms part of the design. Room scenes are illustrative mockups, not customer installation photographs. Processing and transit periods are estimates; photo-submission and proof-approval delays may extend personalised orders.

Cancellations and problems

Please read our delivery and returns policy and contact us promptly if you need help. No statement on this website excludes or limits rights that cannot lawfully be excluded, including consumer guarantees under Australian Consumer Law.